Letsbet Privacy Policy — Your data is safe with us
Last updated: January 2025 — This policy applies to all users in Bangladesh.
Why we established this policy
Letsbet believes that every user's personal data is their own asset and protecting it is our primary responsibility. This privacy policy has been created to inform users in Bangladesh about what types of information we collect, how we use it, and under what circumstances it may be shared with others. By registering or using the platform, you are deemed to have consented to this policy. We may update this policy from time to time and will endeavor to notify you through your registered contact method for significant changes. The latest version will always be available on this page along with the date.
What information we collect
During registration, your name, mobile number, email address, and date of birth are collected, which are required for account management and age verification. Payment-related information (such as mobile banking numbers) is collected for transaction processing; however, full card details are never stored on our servers. Device information, IP address, browser type, and page visit logs may be automatically collected while you use the platform. When you contact customer support, records of those conversations are retained to improve service quality. We will never ask for your social media passwords or bank PIN, directly or indirectly.
How your information is used
The information we collect is primarily used for account verification, transaction processing, ensuring platform security, and providing customer support. We analyze your gaming behavior to improve the platform experience and monitor responsible gaming. Promotional communications (offers, updates) will only be sent with your consent, and you can unsubscribe at any time. No data is ever sold to advertising companies. Automated systems may monitor your activity to detect suspicious transactions or prevent fraud, which is essential for the overall security of the platform.
Sharing information with third parties
Letsbet never sells or rents your personal information to third parties for commercial purposes. Trusted service providers may be given limited data access for identity verification, payment processing, and technical support, but they are required to comply with our privacy standards. Information may be provided to Bangladeshi legal authorities or regulatory bodies if legally required to do so. We are legally obligated to cooperate with relevant agencies in investigations related to money laundering or fraud. Beyond these circumstances, your explicit consent will be obtained before sharing any data with third parties.
Cookies & tracking technologies
The letsbet platform uses cookies and similar tracking technologies to enhance your experience. Essential cookies are required for the platform's core functionality and cannot be disabled. Functional cookies remember your preferences and login information to make future visits easier. Analytics cookies help us understand platform traffic and usage patterns, which aids in service improvement. You can manage or delete cookies at any time through your browser settings, though in some cases this may limit certain platform features.
Your rights and data control
You have clear rights over your own data — you can request details of the information we hold about you at any time. You also have the right to request corrections to any inaccurate or outdated information provided during registration. If you wish to close your account, notify our support team and any data beyond legal obligations will be deleted within the specified timeframe. To opt out of promotional communications, use the unsubscribe option in any message or notify our support team. For any privacy-related questions or complaints, contact us at [email protected] and we will endeavor to respond within 72 hours.
Have a question about privacy?
To learn more about how your data is protected, visit our FAQ page or open an account and contact our support team directly. letsbet always prioritizes the safety and trust of users in Bangladesh.